Accessibility statement for Islington Working

This statement applies to content published on Islington Working.

This website is run by Hanlon Software Solutions. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:

You should be able to:

  • change colours, contrast levels, and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • listen to most of the website using a screen reader

We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

How to request content in a different format

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Visit the Islington Working website and submit your request

We’ll consider your request and get back to you in 10 working days.

Reporting Accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Hanlon Software Solutions is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is mainly compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The ‘non-compliances’ are listed below.

  • Some content may be too difficult to understand. This fails WCAG 2.1 success criterion 3.15. We plan to address this by end of March 2021.
  • Not all forms identify the purpose of fields programmatically. This fails WCAG 2.1 success criterion 1.3.5. We plan to address this by end of December 2021.
  • Not every page or table has a heading. This fails WCAG 2.1 success criterion 1.3.1. We plan to address TBD
  • Link text and form controls
    • Some of the same link text has been used for different destinations (fails WCAG 2.1 success criterion 2.4.4), not every link can be used by screen readers (fails WCAG 2.1 success criterion 4.1.2) and not all form controls (fields) have labels (fails WCAG 2.1 success criterion 1.3.1).
      This is because we use third-party software and we’ve assessed the cost of fixing the issues and we believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the supplier contract is up for renewal, likely to be March 2022.

What we’re doing to improve accessibility

We use a subscription tool that reviews the Hanlon Software Solutions site based on the WCAG 2.1 accessibility standard. The tool highlights errors and provides actions (fix broken links, include page headings, create accessible PDFs) to ensure content meets the accessibility criteria.

Preparation of this accessibility statement

This statement was prepared on 2 February 2021.

This website was last tested on 2 February 2021. The test was carried out by Islington Council and Hanlon Software Solutions using a combination of manual and automated testing.